IT department’s future in the wake of cloud computing

October 11, 2012


Today is a significant day – the date 10/11/12 will not be seen again for another century. However next year we will see 11/12/13, that is if the world does not end on December 21 of this year as some people have interpreted.

This reminds me of a conversation I had earlier this week with a colleague regarding the IT departments future role given the advancements of cloud computing.

I believe these to be myths. Somehow I doubt the world is going to end anytime in the near or distance future and I believe your companies IT department will survive.

Cloud computing has proven to be a viable technology that is here to stay and your IT department will, or should adopt it. That is the keyword – adapt.

There will always be users, hardware and software for your IT department to assist or attend to. The paradigm shift may be where the hardware and software live, as in the cloud. However – the way people and users interact with their applications will not. This is one of the areas where I believe you will see your IT department take on a bigger role.

I think what we will see is your IT department adjusting its role to the following:

  • User tech support
  • BYOD support
  • Cloud & application vendor management
  • Cloud right-sizing
  • Application review
  • Local network infrastructure support
  • Training

As I mentioned to my colleague, the myth that the IT department would go away is just unrealistic for another reason as well. That is – a single point of contact.

In cloud services, there may be several vendors involved in bringing a single solution to the user. It is impracticable to think that a company would now put the burden on the end-user to figure out what the root cause of a problem is and to manage the process through several vendors to figure out who owns the problem.

No – I still think the IT department will be around for a long time.

I’d love to hear from you, send me your thoughts on this topic and I will revisit this topic.

If you would like, we provide a Free Technical Assessment, this can be beneficial to new and startup companies that are not sure where to start. You can always find our cloud and hosted services in the right column of this page or by simply going to our website at Raven Cloud Computing.

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About Barry Bestpitch

Barry Bestpitch has helped a wide range of businesses launch, re-brand, and flourish. Barry has worked in various business development , marketing positions and executive staff positions, he is experienced in all media and in small and large scale marketing. He is strong at writing business plans and proposals as well as aiding with your funding search. Barry has acted as a coach and mentor to many business owners and executives.

View all posts by Barry Bestpitch


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